Terms & Conditions

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Last updated: January 8, 2026

Welcome to Astral & Root. By accessing our website, purchasing products, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.

Astral & Root is a home-run, small-batch business offering handcrafted goods. All products are made in limited quantities with care and intention. By using this site, you acknowledge and agree to these terms.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the website constitutes acceptance of those changes.

All Astral & Root products are handcrafted and may vary slightly in appearance, color, scent, or texture from batch to batch. Product descriptions are provided to the best of our ability, but we do not guarantee that all descriptions, images, or content are completely error-free.

Our products are intended for personal, non-commercial use only.

Astral & Root products are not medical products and are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Customers are responsible for:

• Reading ingredient lists
   
• Performing patch tests where applicable
   
• Consulting a healthcare professional if pregnant, nursing, or under medical care
   

By purchasing, you agree that Astral & Root is not liable for misuse, allergic reactions, or adverse effects.

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.

We reserve the right to:

• Refuse or cancel any order
   
• Limit quantities per customer
   
• Correct pricing or description errors
   

Payment must be received in full before orders are processed.

As a home-based business, processing times may vary. Estimated shipping timelines are provided as a guide but are not guaranteed.

Astral & Root is not responsible for:

• Delays caused by postal carriers
   
• Lost or stolen packages once marked delivered
   
• Incorrect addresses provided by the customer
   

Due to the handmade and personal nature of our products, all sales are final.

We do not accept returns or exchanges unless:

• The item arrives damaged or defective
   
• An error was made on our part
   

Any issues must be reported within 48 hours of delivery, along with clear photos.

All content on this website — including text, product names, imagery, branding, and designs — is the intellectual property of Astral & Root and may not be copied, reproduced, or used without written permission.

To the fullest extent permitted by law, Astral & Root shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Your sole remedy for dissatisfaction with products or services is to discontinue use.

These Terms & Conditions are governed by the laws of Canada and the Province of British Columbia.

For questions regarding these Terms & Conditions, please contact:

Astral & Root
📧 sales@astralandroot.com